Privacy Policy

Last updated: [20/08/2025]

At Feminique, we respect your privacy and ensure that your personal data is treated securely and confidentially. We process your data in accordance with the EU General Data Protection Regulation (GDPR) and applicable law.

By using our webshop, you accept this privacy policy.

1. Our information

Company name: Feminique
CVR number: 102-604-1650
VAT number: BE1026.041.650
Address: Jan Hammeneckerstraat 38, Marekerke
Email address: support@feminique.shop
Telephone number: +32 485 032 626

2. What information we collect

When you visit our webshop or place an order, we may collect the following information:

  • Order information: products, delivery address, billing information
  • Personal information: name, address, telephone number, email address
  • Payment information: payment method and transaction information (via secure payment partners)
  • Account information: username, password, order and purchase history
  • Technical information: IP address, browser, device and cookies
  • Marketing preferences: newsletters, advertisements and ad approvals

3. Purpose of data processing

We use your information for the following purposes:

1. Order processing → to confirm, deliver and follow up on your order

2. Customer Service → to answer questions, process complaints, and handle returns

3. Marketing and advertising → only with your consent do we show personal offers via, among other things, Meta Ads, Google Ads and newsletters

4. Legal obligations → fulfillment of accounting, tax and fraud prevention

5. Improving the webshop → analyzing user behavior and optimizing the customer experience

4. Cookies and tracking

Our webshop uses cookies and similar technologies to:

  • Make the webshop work properly
  • Remember your shopping cart
  • Collect statistics (e.g. Google Analytics)
  • Display personalized advertisements via Meta Ads, Google and other platforms

On your first visit we ask for your consent to marketing cookies. You can always change your cookie settings at the bottom of the website.

5. Sharing information with third parties

Feminique never sells or rents your information. We only share data with third parties when necessary:

  • Payment partners → for secure payments (e.g. Mollie, Stripe, iDEAL)
  • Delivery services → to deliver your goods (e.g. PostNL, DHL, bpost)
  • IT and hosting partners → for webshop operation and technical support
  • Advertising platforms → such as Meta (Facebook, Instagram) and Google, only with your consent

All partners work under data processing agreements to protect your information.

6. Data security

We take technical and organizational measures to protect your information, including:

  • SSL encryption for secure connection
  • Secure payment methods through certified partners
  • Limited access to personal data internally
  • Ongoing updates and security checks

7. Retention period

We store your information for as long as necessary:

  • Order and invoice information: 7 years (legally required)
  • Account information: until you delete your account
  • Marketing information: until you unsubscribe
  • Cookies: maximum 12 months

8. Your rights

You have the following rights under GDPR:

  • Right to insight → see what information we store about you
  • Right to rectification → have incorrect information corrected
  • Right to erasure → have your information deleted
  • Right to restriction → restriction of data processing
  • Right to object → to direct marketing and profiling
  • Right to data portability → have your information transferred
  • Right to withdraw consent → unsubscribe from marketing at any time

To exercise your rights, you can contact us via support@feminique.shop .

9. Minors

Our webshop is not directed at persons under the age of 16. We do not collect information about minors without the consent of a parent or guardian.

10. Changes to the Privacy Policy

Feminique may change this privacy policy at any time to comply with new legislation or changes to our services. The latest version will always be available on our webshop.

11. Contact

If you have any questions about this privacy policy, you can contact us via:

Email address: support@feminique.shop